Brenda Ice joined the Brown community in September of 2021, leading Residential Life through a reimagination of the undergraduate residential experience, including the development of a shared, coordinated set of structures, practices, and outcomes to support undergraduate students’ experience. Brenda's vision resulted in inclusive communities that promote wellness, growth, development with a greater connection to the curricular and co-curricular experience. During her tenure, Brenda's portfolio has grown to include management of the River House graduate student apartments, the creation of a revenue-generating summer conference program, the development and implementation of a vision for graduate student living in the Jewelry District, and expanded responsibilities for the newly developed housing master plan, capital planning, and residential renewal projects to enhance students’ residential and community learning, engagement, and belonging.

Since Brenda joined Campus Life, she has overseen an organizational restructuring, the opening of two new residence halls, a redesign of the housing selection process and occupancy model, the creation of the BLOC (Brunonians Living Off Campus) program, and the revitalization of the Administrator on Call program. During this time, Brenda has garnered national recognition as a member of the NASPA African American Knowledge Community Stellar 50, co-chair of the mentoring program at the Association of College & University Housing Officers - International (ACUHO-I) Leadership Academy in 2023, co-chair of the NASPA Black Diaspora Knowledge Community (BDKC) Mentoring Committee, service as the Workforce Development Director for the ACUHO-I Executive Board, and faculty for the ACUHO-I James Grimm National Housing Training Institute. Brenda was also named to the Top 50 Women Leaders of Providence for 2024 by Women We Admire in 2024.

Brenda has served in a variety of leadership roles in higher education for over 25 years, and her focus at all times is on advancing students’ belonging and learning as members of the university community. Prior to Brown, Brenda served as the Assistant Dean/Director of Campus Life at Scripps College (CA) and Assistant Dean of Students at the University of California – Riverside. She has also worked at Colgate University (NY) Towson University (MD), Wilkes University (PA) and Salisbury University (MD).  She also has a background in Information Technology, having served as Director of Telecommunications at Salisbury University for eight years before pursuing her career in student affairs.

Brenda earned her Bachelor of Arts in Psychology from Washington College (MD) and her Master of Education in Post-Secondary Education from Salisbury University.  She is currently pursuing her Doctorate of Education in Student Affairs Administration & Leadership from the University of Wisconsin – LaCrosse.

Scott joined the Brown University community and the Office of Residential Life in October 2021 as the Director of Upper-Division Houses with 23 years of experience in higher education. Now as Director of Residential Education, Scott works with the Community Coordinators (CCs), Area Coordinators (ACs), and Assistant Directors to develop living-learning communities where students participate in fostering a sense of belonging and connectedness.

Before joining Brown, Scott worked at Columbia University from 2005 to 2021 and Cornell University from 1999 to 2005. Scott strategically bridged the curricular and co-curricular student experience at these universities by partnering with faculty and alumni to substantially participate in the residential communities. Scott also worked and traveled around the world with the Semester at Sea Program in spring 2002. Scott spends his time outside of work with his family and skiing whenever the weather permits.

Scott is a current doctoral student at Columbia University, Teachers College focusing on Organizational Learning-Adult Learning & Leadership. Scott earned his Masters of Science in Higher Education Student Personnel from the University of Rochester in 1999 and a Masters of Science in History from Misericordia University in 1992.

Dr. Mary Jordan joined our leadership team in August of 2023 as inaugural director of the New Student Programs and Community Initiatives area. In this role, she leads New Student Orientation, Weeks of Welcome, Class Year Programs, and the Brunonians Living Off Campus (BLOC) good neighbor program. Mary's favorite part of her role is working closely with Brown's brilliant, diverse, and creative students to cultivate communities of belonging - from orientation to graduation. 

Prior to coming to Brown University, Mary served as an assistant professor of career and leadership development at Santa Fe College, where she taught and studied global career development, learning mindsets, personal and organizational leadership, and equitable student success outcomes. Mary also teaches and advises dissertation projects for graduate students in the University of Florida’s College of Education and St. Thomas University’s Institute for Ethical Leadership. 

Mary earned her Bachelor's degree from Temple University in Journalism and Political Science, Master's degree from Rowan University in Higher Education Administration, and Ph.D. from the University of Florida in Higher Education Administration and Policy. Outside of the classroom and office, Mary enjoys rock-climbing, kayaking, hiking, and reading. She and her family split their time between Providence and Cape Cod, Massachusetts.

Terrance joined the Office of Residential Life as the Director of Theme and Program Houses in August 2021. As the Director, Terrance is responsible for the development of the living-learning experience for returning students bringing a relational, strategic, and coordinated approach to a residential area of 1700 students. Terrance is from Rochester, NY and has had the ability work across the United States as well as Abu Dhabi, UAE.

Terrance received his Bachelors of Business Administration from Plattsburgh State University in 2011 and went on to receive his Masters in Business Administration with a concentration in Human Resource Management from Walden University.

Prior to transitioning to Brown University, Terrance worked at Santa Fe University of Art & Design, New York University Abu and the University of Vermont. All of his roles have focused on the enhancement of residential operations, residential student experience and department vision. Outside of work, Terrance enjoys spending time with his family, friends and traveling.

Amanda serves as the Director of Residential Operations and began her work at Brown in the summer of 2022. She leads the Housing Operations team overseeing all aspects of student assignments, access, building management, housing occupancy management and residential operations.
Amanda earned her Master's Degree in Human Development and Family Studies with a concentration in College Student Personnel. She is currently pursuing her PhD in Leadership in Education with a dissertation focus on Gender Inclusive Housing on college campuses.

Amanda has spent a great deal of her professional career working to create safe spaces and housing for LGBTQ+ students.
When not working, she can be found taxiing her daughters to and from the dance studio or watching them compete in dance competitions. You might catch her running road races and a fun fact is that she and her husband ran the Boston Marathon twice as part of the Miles for Miracles team and raised over $40,000 for Boston Children's Hospital just prior to the pandemic.

Amanda's future goals include completing her PhD coursework, running at least one more marathon, and continuing to advocate for the students at Brown.

Susi joined the Office of Residential Life in April 2024 as the Assistant Director of New Student Programs and Community Initiatives. In their role, Susi aids in the planning and facilitation of New Student Orientation, Weeks of Welcome, and the Brunonians Living Off Campus (BLOC) good neighbor program. Susi is most excited to create comfortable and inclusive environments for students to connect with campus, the Providence community, and their peers.

Prior to coming to Brown, Susi served as the Student Activities Specialist at Santa Fe College in Gainesville, Florida where they planned and facilitated multi-campus events encompassing themes of campus connections, community building, and diverse identity education & celebration. They also served as the Graduate Assistant to the Disability Resource Center at the University of Florida where they oversaw student groups and disability advocacy programs.

Susi's educational background includes a Bachelor’s degree from the University of North Florida in psychology and a Master’s of Education degree from the University of Florida in Student Personnel in Higher Education. A few fun facts about Susi include: they are proficient in American Sign Language; they have two orange cats; and they are Lebanese!

Sarah joined the Office of Residential Life as the Assistant Director of Theme and Program Houses in October 2021. As the Assistant Director, Sarah is responsible for supporting and developing the living-learning experience of returning students in specific themed residential communities. 

Sarah received her M.A. in Strategic Public Relations from the University of Southern California with a focus on Corporate Communication. In addition, she obtained a B.A in Finance and B.A in Telecommunications from Michigan State University.

Sarah is from Ann Arbor, Michigan, and has worked in numerous Student Affairs roles over the years. However, it all started many years ago when she worked as a RA during her undergrad at Michigan State University. Prior to joining the Brown University team, she was working at Southern Methodist University in Dallas, Texas implementing and developing its Residential Commons system. Sarah believes that collegiate residential programs should be student-driven, with a focus on creating a sense of belonging for residents.

In her spare time, Sarah enjoys spending time with family, watching and discussing film and television, and baking. Sarah also has a passion for travel, having visited six of the seven continents (just missing Antarctica).
 

Dave joined the Office of Residential Life in March 2020 as the Assistant Director for Assignments. In his role, Dave manages assignments for incoming First-Year Students, the Housing Selection process for all returning students, and assignments for students with approved housing accommodations and other housing processes. He is a two-time recipient of the Student Accessibility Services Sarah Volante Facilitator Award.

Prior to joining the team at Brown, Dave worked as a Residence Hall Director for the University of Connecticut supervising student leaders and graduate students. David also worked closely with professional staff training and onboarding for the Department of Residential Life at UConn, student leadership staffing processes, and summer housing and programs. Prior to his work at UConn David worked for Providence College in Residence Life while completing his master’s degree.

Dave earned his M.Ed in Counseling with a focus on Higher Education from Providence College and his B.A. in History from Saint Michael’s College. He is an avid Friars Basketball fan, weekend woodworker and a Disney Dad.  Dave now lives in the area with his wife, two daughters and their English bulldog.

A first-generation college student, Nick earned his B.S. in History at The College at Brockport before earning his Ed.M. in Student Affairs Administration at the University at Buffalo. His first experience at Brown was in the summer of 2017 when he served as the Housing Manager for the Summer@Brown program as part of his graduate internship. Nick returned to Brown in July of 2018 to work as the Program Manager for Operations, where he oversaw housing assignments for Brown’s pre-college programs, as well as the early arrival and extended housing processes. In his current role, Nick oversees the assignments team, most housing operations processes, as well as the department’s housing management system, StarRez. Nick was awarded the SAS Sarah Volante Facilitator Award and the 2020 Rising Star Excellence Award. Outside of work, Nick enjoys playing video games, reading, and spending time with his wife and their Boston Terrier, Gus.

Steven Lewis, a Rhode Island native, has been with Brown University for 17 years. During his first eleven years at Brown, he was the Procurement Manager at the campus bookstore; and of his proudest accomplishments while in that position is the implementation of more efficient shipping and delivery processes.

He is currently the Assistant Director of Residential Facilities and Operations. He not only oversees the Key Office operations, but he also supervises the team that ensures that the dormitories are safe and comfortable for Brown’s students.
While working in these capacities, he has established professional, collaborative relationships within the Brown community which have been crucial to advancing the work he has done on campus.
When Steven is not prioritizing student satisfaction at Brown, you may find him at home next to his yorkie, Leo. He also enjoys golfing and cycling and is an avid racing and baseball fan.

Stephanie Norris joined the Office of Residential Life in November 2020 and currently serves as the Assistant Director, First Year Experience. In this role, Stephanie actively contributes to shaping the residential experience for students, ensuring a smooth transition for first-year students into university life. As Assistant Director, Stephanie works with the Community Coordinators (CCs) and Area Coordinators (ACs) to implement programs, provide resources, and collaborate with various stakeholders to create a vibrant and inclusive living environment. Stephanie earned her Bachelor of Science in Justice and Law Administration in 2013 from Western Connecticut State University and her Master of Public Administration in 2019 from Penn State University. Prior to Brown, Stephanie was Director of Student Services at EF Academy. She was responsible for the overall functioning and performance of the department of Student Services which served 700+ international students in matters related to housing, maintenance, and travel. Outside of work Stephanie enjoys traveling to tropical and historical destinations. She enjoys poetry, painting, eating spicy food and playing tennis. She also loves spending time with her adventurous son, family, and friends.

Sue Vieira has been at Brown for nine years and in Residential Life for the past four years. She previously worked in the Office of Institutional Equity & Diversity and Global Brown. Sue oversees the Upper Division team in Residential Education, assisting with program initiatives and student care. She holds a BA degree in Psychology from the University of Rhode Island and has an M.Ed. in Higher Education Administration from Providence College, where she researched the effect of bridge and mentorship programs on student success, specifically for students of color and first gen students.

Sue is a fan of musical theatre, and loves reading, nature, hiking, and road trips! She considers herself a lifelong learner and plans on continuing her education in DEIB and student affairs.

André joined the office of Residential Life in May 2021 as a Facilities and Operations Coordinator. The Facilities and Operations Coordinator position includes overseeing the management of a quarter of the residential buildings on campus and also having knowledge of the inner workings of the key office.

André has been involved with Brown for over 20 years working with various organizations including Student Activities, Alumni, and Athletics including such events as Campus Dance, Spring Weekend, and Commencement. Prior to working with Residential Life he was a part of the service industry for over 30 years as a pest control professional. 

When he is not working André likes to spend with time with his family, three grown children and his wife. He has been a resident of Rhode Island for all of his life.

Sarah joined the Office of Residential LIfe in May of 2021 as a Facilities and Operations Coordinator. The Facilities and Operations position includes overseeing the management of a quarter of the residential buildings on campus, and having knowledge of the inner workings of the Key Office. 

Sarah joined the Office of Residential Life in May 2021, initially serving as a Facilities and Operations Coordinator. In August 2022, she transitioned into the role of Key Service Center Manager. In her current capacity, Sarah oversees a team and collaboratively manages a dynamic student staff comprising 20 individuals. Sarah and her team coordinate the smooth execution of yearly openings, managing pre-College program handoffs, and coordinating key services for significant events such as Commencement and Reunion.

After graduating from URI with a BA in Economics and a Minor in Business in 2016, Sarah worked at Chamberlain International School, a therapeutic boarding school in Massachusetts. Sarah managed a dorm, provided both physical and emotional support and planned events and activities for the students to participate in campus wide, encouraging positive youth interaction and healthy boundaries.

Outside of work Sarah is a huge supporter of music and art, visiting museums when the chance arises and creating day long playlists for the perfect occasions. Sarah also enjoys painting, photography, Anime, Manga, reading, and writing poetry. 

Paige Plucker joined the Brown and Providence communities in July 2023 after living in Indiana, Connecticut, Tennessee, and DC. She graduated from Georgetown summa cum laude with a bachelor's degree in Theology and Religious Studies and a Jewish Civilization minor. In the past five years, Paige has worked for several nonprofit and higher education institutions, including Memphis Interfaith Coalition for Action and Hope (MICAH), GatherDC, Georgetown Campus Ministry, and Lighthouse Kosher here in Providence. Paige sees operations work as a way to connect with and serve her community above all, and is so excited to support Residential Life at Brown. Outside of work, she loves to read, explore Providence, eat delicious vegetarian food, sustain interfaith communities, and spend time with loved ones. 

James Rathbun is a Facilities and Operations Coordinator for The Office of Residential Life. James is responsible for overseeing the physical, environmental, security, and general maintenance for over a dozen residence halls across campus.

James joined Brown University in 2011 where he was hired as a banquet captain for Dining Services. He then was named the Retail Supervisor of Express Services and Carts in May 2014. In May 2021 James joined The Office of Residential Life as a Facilities and Operations Coordinator. Prior to coming to Brown in 2011 James spent many years in the residential construction industry working mostly on custom built homes and renovations. During the recession from 2007 - 2009 James transitioned into the hospitality industry, working in upscale country clubs, and hotels. Most recently prior to joining Brown in 2011, the Hotel Viking in Newport.

James spends his free time with his wife and twin children.

Alex is part of the FOC team, which contributes to the physical, environmental, security and general maintenance conditions for the residence halls by partnering with Facilities Management to manage over 25,000 residence hall keys and 1.9 million square feet of living space on campus.

In 2001 Alex moved from his native Guatemala, to settle in on Cambridge Massachusetts. He was introduced to the food and beverage industry where he held different positions. Alex’s commitment to provide high quality customer service carried him to Brown University in 2007 as a Retail Dining Supervisor and later as Supervisor at the Faculty Club in 2010. Alex’s diverse background supports his daily goals to deliver service excellence in every aspect of his job.

In his spare time Alex enjoys cooking for his family and friends while spending time on different DIY projects on his house.

Giovanni is a raduate of Johnson & Wales University with a degree in Business Administration and current MBA student with a focus on organizational psychology at JWU. Before joining the Brown Residential Life team in January of 2025, Giovanni worked at Roger Williams University Providence campus as an administrative assistant for the director of operations, where he oversaw and facilitated academic programs assisting with student registrations and academic petitions. He was also responsible for the operations of the Pearson Vue testing center, administering and proctoring over 20 exams per day in real estate, finance, and EMT certifications, and other areas. 

Some fun facts about Giovanni are that he love to travel and is a huge fan of the summer/ warm weather. Giovanni has an eight-year-old golden retriever named Milo who loves to go for walks and days at the park. He is also a huge sports fan who loves to go to live games. In his free time, Giovanni also likes to stay active and go to the gym or any activity that involves being outdoors or by the ocean. As the newest member of the FOC team, Giovanni looks forward to providing exceptional customer service and making a positive impact on the student experience.

David moved from Bogotá, Colombia to Queens, NY at age 15. He earned his B.S. in Psychology and M.A. in Higher Education Administration at Stony Brook University. During his time at Stony Brook David served as a Resident Assistant as well as an Assistant Coordinator for Residential Community Standards. Before joining the Office of Residential Life at Brown David worked at Adelphi University.

David joined Brown in the fall of 2021 and currently works as the Manager of Special Housing. He is responsible for the management of enrollment occupancy during non-academic term periods (winter and summer housing), as well as during Commencement and reunion, and the bridge period between academic terms.

While not at work David enjoys video games, watching movies and TV series as well as listening to music and audiobooks.

Symone joined the Brown University community as an Area Coordinator for Greek, Program, and Theme Communities in July 2024. She is a proud first-generation college student from Providence, Rhode Island. Symone received her Bachelor's degree in Political Science and Forensic Science from Syracuse University and a Master's degree in Higher Education with a concentration in Student Affairs from Boston College. Before attending graduate school, she served as a College Advisor with College Advising Corps, where she helped improve postsecondary access and educational equity for students at high schools across Rhode Island. At Boston College, she worked as a graduate assistant in the Office of Residential Life and later the Office of Urban Outreach and Initiatives. As a student affairs professional, Symone is passionate about cultivating a student experience that is intentional, inclusive, and encourages holistic development. Outside work, she enjoys reading, trying viral TikTok recipes and coffee shops, and spending time with her nieces.

Naby joined the Brown University community as an Area Coordinator for Greek, Program, and Theme Communities in July 2024. He is a first-generation Haitian American college student from Broward County, Florida. Naby received his Bachelor's degree in Public Health from Nova Southeastern University and a Master's degree in Higher Education Administration from Florida International University. Before joining Brown, Naby honed his skills in programming, leadership development, and risk management while working as a graduate assistant in FIU's Office of Campus Life. Notably, he served as the graduate advisor to FIU's Black Student Union, demonstrating his commitment to fostering inclusive spaces. Driven by his commitment to equity and inclusion Naby aims to cultivate vibrant live-in and learning communities that promote success and belonging. In his spare time, Naby enjoys binging shows/movies on Netflix, exploring new hobbies, hanging out with friends and watching anime.

Jenn joined Brown University's Residential Life team as an Area Coordinator for Upper Division Housing in August 2023. She grew up in Providence, Rhode Island, attended Providence College for her Undergraduate studies, and continued her education there for a Master's degree in Higher Education. Currently, Jenn is pursuing her doctoral degree, studying Education Leadership in Higher Education, and is a proud first-generation college student! Prior to joining the Residential Life team at Brown University, Jenn worked as a Middle School Teacher in Providence, Rhode Island, and later worked as a Complex Director at Providence College's Residence Life & Housing, with developed experiences in work involving social justice, diversity, equity, and inclusion. In her free time, Jenn loves to travel, attend concerts of her favorite artists, and practice self-care!

Paige Goodwine, an alumna of Indiana University Bloomington, holds dual master's degrees in Healthcare Management (MSHM) and a master's in Public Health (MPH). Paige is committed to student wellbeing and uses her education background in student health and wellness to help shape the residential experience. Armed with a B.A. in Psychology, Paige brings a unique blend of academic insight and a passion for building supportive communities within residence halls. Guided by empathy and integrity, Paige's approach to university residential life seeks to create transformative environments where students not only find shelter but thrive academically and personally. Her strengths lie in crafting inclusive spaces that balance structure with warmth, fostering a sense of belonging.

Despite her introverted nature, Paige's love for people shines through in her commitment to meaningful connections within the residential community. Paige believes that a student's living space plays a pivotal role in their overall collegiate experience. She envisions residential life as more than just accommodation—it's a vibrant community where students can grow and connect. Paige invites connections from students, fellow staff members, and individuals passionate about shaping vibrant and inclusive campus living.

Caleigh joined Brown as an Area Coordinator in July of 2024. Caleigh grew up in Monroe, a small town in North Carolina, completing both her undergraduate (North Carolina State University, B.A. Communication-Public Relations) and graduate (Elon University, M.A. Higher Education) programs in NC. Prior to joining the Brown Residential Life team, Caleigh served as a Graduate Apprentice for Residence Life at Elon and was a Resident Advisor for three years at NC State. An experienced higher education professional with a strong background in residence life and student affairs, Caleigh is passionate about exploring the dynamics of masculinity on college campuses and advancing correctional education programs with a focus on inclusive and supportive environments for all students. Caleigh is excited to help foster intentional relationships and experiences within Brown's first year communities and beyond. Caleigh's top CliftonStrengths are Restorative, Focus, Strategic, Input, and Analytical. Outside of Brown, you can find Caleigh reading, watching anime, doing yoga, or learning a new, yummy recipe! 

Teniesea joined the Residential Life team at Brown University in July 2024. She was born in the Cayman Islands and moved to New York City where she resided for 19 years. Teniesea received her Bachelor's degree in Psychology from New York University and a Master's Degree in Mental Health Counseling from Boston College. Prior to her time at Boston College, she had the opportunity to be a College Counselor for 9-12th grade students where she assisted in providing these individuals with resources towards receiving a post-secondary education. She enjoyed catering her strengths to each student and advocated for those who felt as though they did not have a voice. During her time at Boston College, she worked in the Office of Residential Life in both Housing Operations and Residential Education. Through this work and previous others, she found passion in Education while incorporating her love for Mental Health, Wellness, and Social Justice and Advocacy. During her time at Brown University, Teniesea is excited to continue expanding her dedication as an educator and to college student development through a holistic approach. She loves to exercise, read, watch horror movies, unwind with her cat, socialize with friends, and crack a joke or two every now and again.

Léhi was born and raised in Honduras and moved to the United States in 2003 for the purpose, as has been the case for many immigrant families, of pursuing an education. He received his Bachelor's in Democracy and Justice Studies from the University of Wisconsin-Green Bay and his Master's in College Student Personnel Administration from the University of Central Arkansas. Prior to joining Brown, Léhi worked as an Area Coordinator at Embry-Riddle Aeronautical University. Through his experiences in higher education, both as a student and as a student affairs professional, Léhi has developed a passion for experiential learning and social psychology. In his spare time, Léhi enjoys reading, writing, and crossing off streaming shows from his interminable "Friend Recommendations" list.